share
service@joyooshow.com
  chat online

FAQ


Lace Wigs Information
Hair Textures Questions
Lace Cap Questions
Lace Color Questions
Hair Colors & Dying
Measure
Adhesive Questions
Attaching Questions
Hot Curling & Perm Questions
Tips
Payment Methods
Shipping and Delivery
Return Policy & Repair Service
Maintanence and Care

What is a Lace Front Wig?

Lace front wigs are manufactured with a thin lace that extends from ear to ear across the hairline.
Lace front wigs are made similar to a regular ladies wig along the back and sides of the unit.
When you receive the unit the lace will be really long in the front, you will cut the lace along the front of the unit. The goal here is to create a new hairline. You will not cut all of the lace, as you will apply adhesive to the lace/your new hairline.
Once the unit is applied, you will have on a full hair wig - but the front of the hair wig will not be like a regular wig. The wig will appear that it is growing directly from your head.

What is a Full Lace Wig?

Full lace wigs are manufactured with a cap, and a thin lace sewn on top of the cap. Individual hairs are then sewn into the thin lace.
Full lace wigs will have lace all around the unit, and require the lace to be cut all around the unit. You will be cutting a hairline around your entire head. By doing so, once done you can wear your hair anyway you like, ponytails, up-dos etc. Think about it. With the wig, you have just cut yourself a new hairline around your entire head.
Once the unit is applied, you will have on a full hair wig - but the front, back, and sides of the hair wig will not be like a regular wig. The wig will appear that all of the hair is growing directly from your head.

What is the difference between a lace front wig and a full lace wig?

A lace front wig is not with lace around the back, so you cannot wear it in a high ponytail with back. A full lace wig is with lace all around available for being worn in a high ponytail, which will give a more natural looking than lace front wigs.

What are Bleached Knots?

Bleached knots mean bleaching out the knots which is caused during tying each strand of hair into lace by hand at the base of cap. By this, the knot will be a lighter and the whole lace wig will look more natural similar as its own natural hair. On dark color hair, we suggest you to use this procedure. The lace wig with bleached knots will also look natural.

What does Density refer to?

Density refers to how thin or thick your hair is. The standard and common choice is 100% with medium density.

How long I can expect the wig to last?

The life of your wig will depend on your use and care of it. If handled properly, it should last you 6 months to a year and even longer depending on your handling and use.

Do the wigs come cut like the picture?

No. You can choose your cut style when placing orders on website. If you want the same cut style as the pictures on our website, you should leave a message to notify us when placing your order.

What is a Widow's Peak and Natural Hairline?

A Widow's peak is M shaped hairline or Pointed Hairline. For this, your front hairlines make the shape of M or come down in point above forehand.
A natural hairline is a straight hairline. For this, the hair is growing out of scalp straightly above forehand.


Will the hairline on the lace wig have a natural look?

Yes, when you wear the lace wigs correctly according to our user guide, the hairline will have a natural look, just similar as your own hair growing from your scalp. For customer order, we recommend you to have baby hairs around the front and perimeter of the wig and make the hairline with more natural looking.
Click here to review more photos of hairline


Do you charge extra for Baby Hair? Does the wig come with Baby Hair?

Our inventory wigs all have baby hair around the perimeter. It is free of charge. Also, you can select to add baby hair around front only, back only, all around the perimeter or no baby hair of custom wigs. Most people choose to add baby hair all around the perimeter which makes the lace wig have a more natural looking.
Click here to review more photos of baby hair


Who makes the wigs?

Our professional hair stylists design the lace wigs, who are with over 10 years experience.

Does the straight hair wave up when being wet?

If it is silky straight, our answer is "Yes, it does". But after it is dry, the silky straight style will be back. The Yaki Perm Straight and Light Yaki textures do not wave up when wet.

What is Yaki Texture and what is the difference between Yaki and Silky?

Yaki texture is process we do to your wig that adds a micro kink to the hair strands to mimic Africa-American people relaxed hair.
The silky straight hair texture is the natural state of the Indian Hair as it comes from the donor. It is look like the wig of ofay. If you are Caucasian,we recommend you choose silky texture.

See the Hair Texture Chart - Click Here


What is virgin remy hair?

Virgin hair is 100% natural and not under process which may cause any damage to the cuticle. We make the virgin remy hair run in one direction with natural look and avoid of tangling. Our virgin hair is all remy, which is soft, natural looking and long-life used. We trust that our virgin remy hair will satisfy you.

What is the difference between Indian Remy and Chinese Remy Hair?

Indian Remy Hair is collected directly from Indian hair donor and Chinese Remy Hair is collected directly from Chinese hair donor. Indian hair is currently the best hair on the market for wigs and weaves. It comes in different textures. These include straight, curly and wavy. The Indian hair is recommended for everyone. We recommend you choose Chinese Remy hair if you want a very straight wig, that is naturally shiny, and is slightly more course.

Cap size

  size-1 size-2 size-3
circumference 21.75" 22.25" 22.75"
front to nape 14" 14.5" 14.5"
ear to ear across forehead 12" 12.5" 12.5"
ear to ear over top 12.5" 12.75" 13"
temple to temple round back 14.5" 15" 15.5"
nape of neck 5" 5.5" 6"

Lace Cap Types

We have three styles of caps:
cap-1A. Full Lace Cap with Stretch in Crown
cap-1B. Full Lace Cap with ear to ear Stretch
cap-2. Full Lace Cap without Stretch




What is the difference between Full Lace Cap with Stretch and Full Lace Cap without Stretch?

These two caps are with lace all around the perimeter and available for you to wear your hair in updos and high ponytails. When the caps are glued down, the wig will have a natural hairline all around the perimeter. The unit can be parted anywhere as you wish.
Full lace cap with stretch will be helpful for adjustment on your head size.
Full lace cap with ear to ear stretch can be adjusted in Circumference.
Full lace cap with stretch in crown can be adjusted in crown.
Full lace cap without stretch does not have stretch and can be worn by women without hair or with scarce hair.

What is the difference between Swiss lace & French lace?

Swiss lace is finer and softer than French lace. Swiss lace is with better and natural looking to match the skin. French lace is a bit thicker and more durable for use. Both two types of laces can be dyed to match different skins.



Lace Color Chart

What color lace is best suited to my skin tone?

You want to match the lace color with your scalp complexion not your skin tone. This is because when you part the unit, you want it to appear as your natural scalp color. So to check your scalp color part your hair and look at the color of your scalp to determine your lace color.
Follow These Guidelines - Lace Choice Color:
Transparent: For White, Off White or Cream scalp tones.
Ie. Liv Tyler, Jessica Simpson, Jenna Jameson, Charlize Theron etc.
brown: For Light Beige or Beige scalp tones.
Ie: Ciara, Eva Mendez, Eva Longoria
Light Brown: For Light Brown scalp tones.
Ie. Tyra Banks, Beyonce, Alica Keys, Rihanna
Dark Brown: For Dark Brown scalp tones.
Ie. Naomi Campbell, Serena Williams, Kelly Rowland

 

Hair Color Chart



Can I color the hair?

The lace wig is made of 100% human hair. If you are experience in coloring this type of hair, you can do styling on the hair as you wish on your natural hair. We strongly recommend not to dye the lace wig since most of our products have been colored, especially wavy, curly or yaki hairs. During coloring, the hair may be over processed or damaged. We are not responsible for any damaged caused on the unit during dying. However you can dye the virgin remy hair as this lace is free of any damage to the cuticles when dying.

Can I do highlights on my wig by myself?

We suggest you to find someone who is experience in dying Indian Remy hair and let her to do the highlights for you. You can look for help from a stylist with experience on lace wigs and Indian Remy hair.

How to take your measurements? To view the video - Click Here

In order to buy the lace wigs which can perfectly fit you, you should take your measurements carefully. Before you start pin hair as flat and as tight as possible before taking the measurements. This will eliminate bulges that distort head contours.
1. Circumference: Measure all around the head. Position tape measure so its edge follows the hair line around the head and nape of the neck.
2. Front to Nape: Measure from hairline at center of forehead straight back over crown to center of hairline at nape of neck.
3. Ear to Ear across forehead: At front of ear, measure from hairline at base of sideburn, up across the hair line along forehead to same point in front of other ear.
4. Ear to Ear over top: Measure from hairline directly above the ear across top of head to the hairline directly above the other ear.
5. Temple to Temple round back: From temple to temple across the back of head.
6. Nape of Neck: Measure the width of hairline across the nape of the neck.

How to measure the length of the wigs?

The hair length should be from the head top to the hair bottom as the hair is straight. the curl and wavy wig is process from straight wig, so in the same length, curl and wavy wig will be shorter by 1"-2" (it depends on how deep the curl is) than straight wig.


Will my wig fall off when the wind blowing?

No, when attached with glue or tape the wig will be very secure.

Will the glues and tapes cause damage to my skin?

We suggest you to do a skin test before use if you are not with sensitive skin. Most people are all right with the glues and tapes. However, if you have sensitive skin, we advise you to start with the Spirit Gum or Hollisters Medical Adhesive.

Is the wig supplied with glue and other accessories?

No. The wig is not supplied with free and other accessories, only user instructions in the package.

What kind of glue can I use if I'm with sensitive skin?

If you are with sensitive skin, we advise you to start from the Spirit Gum or Hollisters Medical Adhesive, which can be bought on the internet. We suggest you to do a skin test before use if you are with sensitive skin. Most people are all right with the glues and tapes.

Who are suitable for these wigs?

These wigs are suitable for everyone including young and old people, also adults, teenagers and children. Also they are available for cancer patients, alopecia patients and any patients with hair loss caused by chemotherapy or scalp disease.

Can I wear this wig if my head is full of hair?

Yes, you can also wear the hair after braiding your own hair in small cornrows by beehive or straight back. Also you can wrap your hair back simply.

Can I wear this wig if my head is with no hair absolutely?

Yes. These wigs are perfect choice for women with hair loss caused by cancer, alopecia and so on. Many women will renew their confidence when wearing full lace wig.

Do I have to wear a wig cap with the wig?

No, you do not need to use any wig caps under the wig. You can easily part your own hair at the same point as your wig before wearing the unit, which will strengthen your parting on the wig while use.

Can I attach the wig by myself without any help in the salon?

If you are new with the lace wig, we suggest you to seek help from experienced stylist in salon for attachment. However, we have included the instruction how to attach the wig easily, and you can attach the wig by yourself following our instruction.

Can I do hot curling or flat ironing on the wavy or curly hairs?

No. For wavy or curly hairs, these lace wigs have been already processed by a perm for wave or curl. So, it is not recommended to hot curl or flat iron the lace wigs again to avoid any over processing. For straight, Yaki perm straight and light Yak hair, you can use hot curling or flat ironing, because these hairs are naturally curly or wavy.

Why do straightening wavy/curly hair cause damage to your wig produced by human hair?

You may use the perm to straightening your wavy or curly hair for long-lasting, however, heating on perm might cause damage to your hair.

Can I perm the wig?

Our lace wig is made by 100% human hair and available for any styling like your own hair. You can choose to perm the wig as you wish. However, we cannot give any suggestions how you can perm the wig. You shall choose the procedure you learned to style the hair.

Can I use blow dryer to dry my hair after washing?

No, we do recommend you to let your hair dry naturally, since blow dryer may cause damage to your hair.

Can I shower or swim with lace wig on?

Yes, you definitely can. Well! You had better put waterproof adhesive or tape on your lace cap when you swim. It is recommended you to wash it after you swim with it. Anyway, you can exercise in your wig.

How can I care on our hair after swimming?

You can wear your lace wig when swimming. However, your hair may be damaged by chlorine and salt water and these damages cannot be repaired. So, it is suggested not to make your expensive lace wig touched with chlorine or salt water. If you suggest to do this, you should make sure that the hair will be washed and deep conditioned once after your swimming.

Is the wig available for being parted as I wish?

Yes, all our lace wigs can be parted anywhere, this is free styled. Our wigs are all freestyle.
Click here to view more natural parting.


Can I wear my lace wig in a high ponytail?

Yes, you can wear your wig in a high ponytail once you apply around your full perimeter with adhesives. You will need a cap construction that is made with lace around the perimeter.


How to checkout?

We have secure Joyooshow Checkout. Simply click on the "Go to checkout " button from the shopping cart page and follow along.

1. If you already have your information stored with us, then you simply log into your account and checkout.

2. If you are new customers or customers that don't use a Joyooshow account, fill in your billing information and submit your information and checkout. It's fast, easy and secure. It will make the checkout process faster the next time.

3. Joyooshow also offers Checking out without creating an account.

Joyooshow Checkout offers the option to pay online by
Credit Card (visa and Mastercard) and Paypal. If you need other payment method, please contact us by email: service@joyooshow.com

Pay by Paypal:

PayPal is a secure and trusted payment processing service which allows you to shop online. PayPal can be used at Joyooshow.com to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check(i.e. using your regular Bank Account).

Using paypal:
You do not need to have a PayPal account before ordering from Joyooshow.com.
1. On your "
Checkout-Payment information" page, choose and continue checkout. After review the Items and then Confirm the Order, you will leave Joyooshow.com and enter PayPal's website.

2. Log in to your PayPal account, or create one if you haven't already.

3. Follow the on-screen instructions given by PayPal.

Advantages of using PayPal:
1.Payment is traceable. You can trace the status of your payment using your PayPal account.
2. You don't have to have a Paypal account ,you also can check out with your Credit Card by Paypal. Follow the instructions of "how to check out with on "Checkout-Payment information" page and continue check out.

Pay by Credit Card:

We currently accept Visa and MasterCard credit card payments from most locations worldwide. Paying by credit card or debit card is safe, easy and convenient at Joyooshow.com.

Using Your Credit Card:

1. Please kindly login or sign up, On the "Checkout-Payment information" page, under Payment Methods, select Credit Card Payment Service.
2. After reviewing your order details, click Confirm the order .

3.Click this button to the Credit card payment page.

All your credit card details are securely stored by TtoPay and not Joyooshow.com.
Paying by Credit Card through TtoPay is a quick, secure, and convenient way to order from us.

Note: Joyooshow.com does not store or review your credit card & personal information. As such, should any issues arise regarding your credit card or debit card transaction, please contact TtoPay or your credit card company for assistance. Joyooshow.com cannot accept any responsibility for any credit card or debit card payment issues.

Pay by Western Union & Wire Transfer

We do also offer payment by Western Union and Wire Transfer , please send emails to service@joyooshow.com to get the beneficiary details. Thank you!

How do you deliver the lace wigs and how long can I receive the wigs after placing orders to you?

JOYOOSHOW delivers all lace wigs by UPS or FEDEX to US, Canada, Australia or most Western European courtiers free of charge.
Here is the time when you can receive stock order:
Straight wigs: 4-5 working days
Wavy & curly wigs: 7 working days
The time you can receive a custom order:
Normal order: 25-30 working days
Rush order: 22 working days

Will I be notified when my order is shipped?

When your wig has been shipped, a notification will be sent to the email address you provided; the tracking number will be attached in the email. Then you can check the status of shipment.

Can I change the shipping address when I ordered?

If you want to change your shipping address, you should send email to tell us in time, the limited time as blow:
in stock wigs: in 24 hours
custom wigs: in 15 days
If you don't tell us in the time frame ,we will ship your order to your initial shipping address, if you can not receive it we are not responsible for it.

Can orders be delivered to a P.O. Box or APO/FPO address?

We can not deliver orders to P.O. Box or APO/FPO address.

Can I place a rush order?

Yes, you can. However, this is only available for custom orders and extra charge shall be paid for the rush orders. Normal production time is 25-30 working days and rush order is 22 working days.

Free Exchange & Return

Joyooshow.com specializes in Lace Wigs production and sales. We devote ourselves in providing you premium quality wigs with reasonable price and knight service .In order to offer you secure online shopping circumstance, we are launching 'Free Exchange & Return' campaign from now.
Definite details below:
1. The customer who isn't satisfied with the lace wigs, please contact us by email return@joyooshow.com within 48 hours to make application of "return or exchange" since you sign for your goods. Overdue this item is not available.
2. Please send pictures of the lace wig to us when you decide to make exchange or return.
3. The exchange can be done in the same style, and if you want to exchange the different style, you should pay the price difference.
4. There won't be any re-stocking fee charged for exchange or return, but Clients need to afford the return shipping cost of the wig and the price difference if any.
For exchange case, in order to save you money, we can give you our ups account to let you send your wig back, and you should pay $40 to our Paypal account (if you send it by yourself, it will cost $80)
For return case the returning shipping fee will be deducted form your payment directly.
After we confirm your exchange or return request, then you can send the wig back with it.
5. In order to ensure the safe transport of the wig ,be sure to contact us before sending the wig back, Please ! We have the right to refuse to sign for the package if you send them back without our permission! Otherwise you will be responsible for all the losses arising there from.

6. This promise is applied for the in stock lace wigs, not include any used wigs, custom lace wigs, special offer products or clearance sale. Please make sure Merchandise is in new condition, unused and in original packaging.
7. If customers can follow the above items, please contact with return@rpgshow.com to fill in the returning application.

 

Free repair

1. If you purchase 2 or more Lace wigs one time, you can get free repair of each wig within 3 months. (Note: Except special offer products or clearance sale)
2. The free repair includes:
Wig cleaning
Repair bad tangles
Replacing hair loss
3. All rights to interpret are reserved by Joyooshow.com
Please feel free to contact return@joyooshow.com if you have any questions

 

How shall I prevent the lace wig from tangling?

You may choose a satin pillowcase for night sleep in order to avoid friction. Cotton pillowcases with fibers rub against your hair, oppositely, satin pillowcases let the hair slip freely. Also for cheaper cost, you can place a satin petticoat or nightie over your cotton pillows. However, the effects will be also obviously different. Do not wear any barrettes or clips on your hair overnight as these accessories will be difficult to remove after one night. Also during washing hair, tangles may be also created due to scrubbing the hair. Before showering, you need to detangle the hair and apply Silicon Mix Revitalizing Shampoo on your scalp. If you rinse the Silicon Mix Revitalizing Shampoo onto the hair enough, there is no need to scrub the hair, and by this, the hair will be cleaned well. Later, you shall comb through your hair with a wide-toothed comb and make the conditioner rinse onto your hair. By this way, you do not need to take detangling on wet hair. Let the hair dry naturally instead of rubbing it by a towel.
Keep Your Hair Tied Up: Loose hair easily get tangled and damaged due to rubbing with your clothes and being caught by straps of handbags. The most proper to protect hair from tangling is to make braids. You may practice braiding your hair during the night. When you have been already with the skill for braids, you can wear braids in various types during the day.
Meanwhile, buns are also way for protection of hair from tangles. By this method, we can keep short hair out of harmfulness.
Removing Knots From Hair: Bobble-tipped brushes might cause damage to your hair and can not remove any knots as you suppose. You shall use your fingers or a wide-toothed comb to detangle the hair starting from the bottom several inches to up towards. You can begin with the bottom of a knot and remove it out, instead of pulling it widely. After detangling, you shall take a boar bristle brush for polishing and protecting your hair from damage.

 

We supply lace front wigs at affordable and reasonable price. No matter what kind of lace wigs you want, you can find them here. stock lace wigs and lace hair wigs can make you beautiful as you like without costing much. And you can change your hair style whenever you like since lace wigs can make it as soon as possible.
Payment and shipping
RSS All Products Feed
Copyright © 2017 Joyooshow.com. Powered by JOYOO SHOW